I’m a customer-obsessed strategist. My mission is to break organisational boundaries and align product, marketing, sales, and professional services to deliver amazing customer experiences. Whether it is through helping start-ups grow sustainably from the ground up or enabling large organisations to re-invent their teams, systems, and processes, customer success is always my focus.

Here are some of the things I talk about when I am on stage:

* The formula for customer success
* The aligned organisation: When product, sales, and support speak
* Let evolution teach you about design-thinking
* If you have a big problem to solve, hire the crazy person
* Listening: The most powerful product development strategy
* You can’t do it all alone, build a healthy partner ecosystem

Get in touch to have me at your conference or team workshop 😃

E-mail: contact@daphnelopes.com