Humans and
Technology

This is Growth!

A podcast where I dive into the story of people who are building successful careers in technology.

Consultancy

Services to help companies deliver more value to customers and drive growth, sustainably.

Speaking

Virtual and In-Person events where I share knowledge on how to build a growth engine for your business.

a note from daphne

The Future of Growth is Customer Success.

The success of your customers compound. A healthy Revenue Retention will fuel growth exponentially. When you invest in building a world class customer success program, you are multiplying the lifetime value of your customers and future-proofing your business.

Onboarding Existing Customers Into New Products and Tiers

Onboarding Existing Customers Into New Products and Tiers The first form of Customer Success that any B2B SaaS company[…]

Customer Success in Times of Economic Turmoil

Customer Success in Times of Economic Turmoil We spent the last decade selling the value of customer success as[…]

Real Application of Machine Learning in Customer Success

Real Application of Machine Learning in Customer Success Artificial Intelligence and Machine Learning are buzz words thrown around whenever[…]

Testimonials

I asked Daphne to be a main speaker at the Customer Success Europe event. I was looking for someone who could deliver an engaging talk and interact with the audience. She did not disappoint. Throughout her presentation, it was clear that Customer Success Leadership is a subject that Daphne is both passionate and expert in.

– Peter Lyon