Daphne Costa Lopes
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Daphne Costa Lopes
  • About Me
  • Services
    • CS Leadership Consulting
    • CSM Consulting
  • Podcast
  • Newsletter
  • CS Trends Report

© 2025 Daphne Costa Lopes

Customer Success
June 21, 2023

The CSM Operating Rhythm (Calendar Blueprint)

Blog–Career–Customer Success
October 31, 2022

Learning how to say no

Blog–Customer Success
September 20, 2022

Onboarding Existing Customers Into New Products and Tiers

Blog–Customer Success
August 8, 2022

Customer Success in Times of Economic Turmoil

Customer Success
July 10, 2022

Real Application of Machine Learning in Customer Success

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© 2025 Daphne Costa Lopes.