I am customer obsessed.

My mission is to break organisational boundaries and innovate across products, marketing, sales, and services to deliver fantastic customer experiences.

Today, I head up Customer Success for the UK at Hubspot alongside other CX advisory positions for tech start-ups. I bring with me a decade of industry experience in CX having worked with start-ups, scale-ups and Fortune 500 companies.

I built GTM and CX teams from the ground up, injecting customer-first approaches into organisations of all sizes. My track record includes helping build future-of-work start-up Wndyr as their Head of Operations and leading large CX transformation at Lufthansa.

I the host of the ‘This is Growth!’ podcast, and have spoken at conferences such as The Customer Conference, Pulse and Leap.